Privacy Policy

This policy explains how Hangzhou Xinan Intelligence Technology handles business contact information and project materials submitted through our website.

Updated: 2026-10-19

Scope

Applies to xnaitech.com, xinanintelligence.com, website forms, business inquiries, and related support communications.
Store accounts, orders, and payment information are handled by the storefront under the notices presented there.

Information collected

Information you submit, such as your name, company, contact details, project requirements, budget range, and attachments.
Necessary access, device, and security logs used to keep the service reliable.

How information is used

To respond to inquiries, prepare quotations, coordinate projects, and provide delivery and after-sales support.
To secure, troubleshoot, and improve the service. Project materials are not used for unrelated marketing.

Storage and protection

Materials are retained only for as long as needed for the stated purposes and protected with reasonable access controls.
Custom-project materials, model data, and interface permissions are governed by the applicable contract, NDA, or data-processing agreement.

Your choices and contact

You may request access, correction, or deletion of contact information you submitted, subject to legal or contractual retention requirements.
For privacy questions, contact support@xnaitech.com.

Submitted information and privacy choices

Your submitted content and contact details will be emailed to our business team (sobosscn@gmail.com) to follow up. Unsubmitted full chats are not forwarded. Agent lead records and the notification queue are kept for 30 days; original inquiries, attachments and business email are managed separately. Contact us to request deletion.

Inquiries, Agent requirements, and contact details you confirm and submit may be sent to our internal customer follow-up workspace for authorized staff. Unsubmitted full chats are not synchronized through this channel.

To request access, correction, or deletion, email support@xnaitech.com with the submission date, channel, and request. Do not send passwords, identity documents, or payment credentials; any necessary identity check will be arranged separately. Contractual duties, legal obligations, and email retention may limit deletion.

support@xnaitech.com Help center

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Submitted information and privacy choices