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SUPPORT & CONTACT

Talk with our business team about systems integration, device procurement, and local AI projects.

We support the full path from consultation to production delivery, including private deployment, industry integration, custom hardware, and regional pilots.

CONTACT

Contact Information

Primary channels for business cooperation, equipment procurement, project consulting, and technical coordination.

Business Cooperation

support@xnaitech.com

Phone

Principal contact, Mr. Wu: +86 159 8889 0913 Strategic partnerships, Mr. Yan: +86 133 3605 9998 Business director, Mr. Zhang: +86 178 5799 7530 Investment & Securities Director, Mr. Fu: +86 130 7367 6092

Cooperation Direction

Compute coordination / Edge AI / Smart devices / Integration and operations

Project Type

Private deployment, regional pilot, ODM/CEM, joint R&D
TECHNICAL SUPPORT

Technical Support & After-sales Service

For store orders, enterprise projects, and systems integration customers, we provide onboarding, remote diagnostics, spare-part maintenance, and system upgrades.

01

Onboarding Support

Assist with device access, account setup, network checks, baseline debugging, and acceptance handover.

02

Remote Troubleshooting

Use remote support, logs, and network monitoring to quickly locate system stability issues.

03

After-sales Handling

Provide tickets, return support, fault records, spare-part replacement, and repair closure.

Technical Support & After-sales Service
ENGAGEMENT MODEL

Typical Engagement Path

Build complete cooperation around requirement review, solution evaluation, pilot validation, and scaled deployment.

01

Requirement Review

02

Technical Solution & Node Evaluation

03

Prototype / MVP / Pilot

04

Production Delivery & Long-term Operations